VRI Plant Manager
Email: [email protected]
Plant Address:
39 North Ave
Millbrook, NY 12545
Phone: 845-677-5177
Fax: 845-677-2247
The Village water and sewer system is operated and maintained by
VRI Environmental Services, Inc.
Phone: 845-677-3839 Fax: 845-677-3970
Water bills are issued quarterly. Water meters are typically read during the 3rd or 4th week of the following months:
Residents may pay their water and sewer bills online at:
To create an online payment account:
If you experience issues registering, we may not have your phone number on file. Please contact VRI at 845-677-3839 for assistance.
Residents may also continue to pay by check through the mail at no additional fee.
Mail Payments To:
Village of Millbrook c/o VRI
1847 Route 55
LaGrangeville, NY 12540
In-Person Payments:
Village Hall
35 Merritt Avenue
Millbrook 12545
Office Hours: Monday–Friday, 9:00 AM – 3:00 PM
A secure payment drop box is also available outside Village Hall, located to the left of the front entrance.
If you have questions or need assistance setting up your account, please contact VRI at 845-677-3839.
The Village water system undergoes hydrant flushing twice each year during:
Hydrant flushing is an important part of maintaining the Village water system and helps remove sediment from the water mains to maintain water quality and system performance.
Following flushing activities, residents may temporarily experience turbidity (cloudy or discolored water). If this occurs, run your cold water faucets for several minutes to help clear your service lines. Residents are also encouraged to check their washing machines and showers before use.
If you have any questions or concerns, please contact the system operators, VRI Environmental Services, Inc., at 845-677-3839.
Pay online at https://vri-usa.epayub.com/
An unusually high water bill is most often caused by a leak or change in water use. Some common causes of high water bills include: A leaking toilet, or a toilet that continues to run after being flushed, most common. A dripping faucet; a faucet drip can waste 20 gallons or more of water a day.
Please view our water loss chart. Some common things that occur daily either intentionally or unintentionally that result in a loss of water.
Effective June 1, 2025
Village Residents:
Water: $7.50
Sewer: $11.50
Meter Fee: $25/quarter
Town Residents:
Water: $10.86
Sewer: $11.50
Meter Fee: $25/quarter
(Rates are per 1000 gallons of consumption)
The Village of Millbrook is proud to announce that our upgraded water treatment facility officially became operational on January 5, 2021. This milestone marked the completion of a multi-year improvement project designed to enhance the quality, reliability, and long-term sustainability of the Village water system.
As part of the project, a new advanced filtration system was added to the original water treatment infrastructure. The upgraded system improves water treatment capabilities, strengthens system efficiency, and helps ensure the continued delivery of safe, high-quality drinking water to Village residents and businesses.
The water system improvements were part of a $1.9 million investment that began in 2018. In addition to the new filtration equipment, the project also included the refurbishment of the Village’s water storage tank in 2019, extending the life of critical infrastructure and improving overall system performance.
These upgrades represent the Village’s ongoing commitment to maintaining and modernizing essential public utilities while preparing the water system to meet future community needs.